"Hi Just to say thanks for the excellent service - ordered new fenders on Sunday evening and they arrived first thing this morning. They look great."
"Michael, Just a short note to say thank you for your attention to detail and your kind gesture too. It is unusual in business these days to come across people who really know what customer care means and you obviously do, here is a picture of my little tug "Serenity" - she is the recipient of the new fenders bought from you. Many thanks I look forward to doing more business with you.""Thank you very much for my order which arrived safely yesterday. I am very pleased with it all and for the splendid service I received."
"Just a line to say thank you. We had Phoenix for the day on 30th July and had a great trip. You've done a great job of the restoration. We enjoyed it and will probably contact you again for another trip (next year)."
"Hi Michael, my two pieces of rope arrived today, you will be pleased to know that they are perfect. Thank you very much I will try to get you some more business if I can."
"Hi. Thanks for the prompt service and delivery. The ropes arrived this morning and were just as required. I will be in contact again when I know what other things I need. Once again, many thanks."
"Hi Michael, Many thanks for prompt delivery of fenders which arrived first thing this morning!! Both appear in good order. I will be recommending you to others in due course.
Many thanks once again."
"I have just been reading the saga of your day boat phoenix and would just like to congratulate you all involved on a job well done. I can honestly say that it is one in the eye for the vandals that so maliciously set fire to it I have actually seen the finished product at Whaley Bridge and take my hat off to you for restoring it back to life. Truly the Phoenix has risen from the ashes crongatulations one and all that was invovled in the project."
"Many thanks for getting this order to me so quickly, it is a birthday present for Saturday. Many thanks again."
"Thank you - arrived safely today. I'm so pleased to have found your store as I've previously looked in vain for rope for the cat's scratching posts (and they do get through it!)."
"Order arrived early Monday as promised. Many thanks for the prompt and reliable service."
"Many thanks, fenders received - poor postman was nearly crippled. We are hoping Dad will be we ecstatic about this present."
"Hi Michael, thanks for your very efficient service with our 2 orders . The fenders are on the boat and the mooring line has arrived here at home, ready to go on the boat on Sat. We will recommend you to our boating friends in the future."
"The fenders arrived today, thank you, they are great. No doubt I will be back to you for some replacements when I start to loose them, as I am sure they are not going to wear out!!!!!"
"Hi Michael, the tipcat has arrived and the whole set is great! I am very pleased and will be singing your praises as I chug around the cut."
"Rope received, thanks vey much. We may be in touch shortly to order some more as it is ideally suited to our needs (pioneering projects for our Scout Group)."
"Thank you very much - the rope arrived safely and my sister is arranging for the handyman to construct the climbing frame."
"Just a note to say thanks for the loan of your boat on the 19th August.
Everyone had a great time despite the weather, sorry for the late return, but now we have the hang of the steering etc we can go faster.Once again thanks."
"Arrived safely. Perfect splicing! And the rope smells lovely! Thank you."